The evenhanded operation of buying and selling is fundamental to the growth of all business. Over the years, companies have lost the sense for the importance of mutual respect between the people performing this exchange. Truth, honesty and trust fuels our efforts toward our main objectives of developing advanced and reliable freeze protection systems while offering extraordinary expertise and communications in this field. It is of great importance to maintain ongoing research and development to create new products to enhance lifestyle in the most severe cold climates. With complete understanding of the products we sell, outstanding efforts in direct communications between all parties, and our common desire to always achieve higher standards, we will never lose sight of our customer's needs. Lorne R. Heise President and CEO